SOGA Spaces Survey

1) Where did you hear about SOGA Spaces products?*
—Please choose an option—A friend of mine spoke highly of your products.I had the opportunity to see/use your products in an office.I found your brand by searching for similar products on the internet.I found your brand by searching for similar products on the social media.

2) How many points would you give the design of SOGA Spaces product(s)?*
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3) Were you satisfied with the reply e-mail you received when you first contacted us?*
Yes, it was quite enough.Yes, but could be more descriptive.No, it was very confusing.

4) Were you satisfied with the purchasing process of our product(s) after the first proposal given to you?*
Yes, it was great from start to finish.Yes, it wasn't bad at all.No, it could have been much better.No, I haven't seen worse.

5) Do you think we deliver your product(s) to you fastly?*
Yes, it was incredible.Yes, it was fast enough.No, it took longer than promised.No, we had to wait too long.

6) Did the logistics company contact you about delivery time and try to help you with logistics issues?*
The logistics company informed us about everything and helped us.The logistics company only gave information about the delivery time.The logistics company came by unexpectedly.

7) When the product first reached you, did you face any problems unloading the product(s) from the truck?*
Everything went as planned.There were a couple of minor issues during the unload but we got over it.We had very serious problems during the unload.

8) Could you easily assemble the product(s)?*
Assembling the product(s) was very easy like a Lego.Except for a couple of small details, we assemble the product(s) very quickly and easily.We were able to install a little more difficult and longer than we expect.It was like a nightmare. There are so many details you have to improve.

9) How many points would you give the quality of SOGA Spaces product(s)?*
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10) Would you prefer SOGA Spaces product(s) again or recommend them to someone?*
Yes, absolutely.Maybe.No, never.

What can you say positive or negative about our product(s)? What can our company do to better serve your needs?

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